Syllabus

The Standard Boilerplate

* Course Overview
* Learning Outcomes
* Teaching Methodology
* Recommended Resources

Session 1 – Course Introduction & Terminology Review

Homework Due this session

* Terminology Paper

In Class Discussion

  • Review of Syllabus - Learning Objectives, Format, Deliverables
  • Review Terminology

Lab – HTML & XML

  • Anatomy of a Web Page

Presentation

Session 2 – Enterprise Applications and ROI

Homework Due this session

In Class Discussion

Talk with someone in your IT department (or surrogate). Ask for some examples of IT ROI extremes – from extreme waste of time or money to monumental payoff.

Topics Covered

  • Promise of Enterprise Applications
  • Hidden ROI – Network Effect of Costs
  • Enterprise Apps
  • Supply Chain Management
  • Procurement
  • Inventory Management
  • Accounting and Finance
  • Human Resource Management
  • Communication and Workflow Management
  • XML, SOAP and Web Services -Connecting Businesses
  • Service Oriented Architecture

Notes

Some time will be set aside at the end of class to discuss session 3 presentations.

Session 3 – PC and Telecom Tech Review - Presentations

Homework Due this session

* Presentation
* Setup initial Wiki for final project at [http://www.wikidot.com]

Depending upon class size and individual schedules, students will select one of the following areas to present to the class. Typically, the presentations will be done by 1 person (2 people if the project is large enough), and will take approximately 10 minutes per person. The purpose of this section is to dive into some specific technologies, and practice presentations skills that will be graded on the final project. There is no written paper required, however, you will supply the instructor with a black & white version with notes section filled in (to aid you with your presentation).

Session 4 – Managing Risk – Securing your data and business

Homework Due this session

* Reading Review

In Class Discussion – Please be prepared to discuss the following

What would happen if you spilled soda on your laptop? Are your files backed up? What about your desktop at home or work? Assuming you have all the CD’s necessary to reinstall software, what files should you back up (i.e. where are all your document files located?).

Topics Covered

  • Backup Data
  • Outsourcing
  • Disaster Recovery
  • Encryption – Public and Private
  • Storage Area Networks (SAN)
  • Network Attached Storage (NAS)
  • Identity Management
    • Passwords
    • Digital Ids
    • Biometrics
    • Single Sign On

Session 5 – Knowledge Management, Collaboration, Workflow Automation

Homework Due this session

* Reading Review

Discussion – Please be prepared to discuss the following

How do you locate experts at work? If you have learned an important lesson, how do you document it so others can learn from your experience? Do you collaborate online? Do you have any processes that are regulated through an automated email routing or other automated workflow?

Topics Covered

  • KM
  • Expert Locators
  • Content Management
  • Tacit vs Explicit Knowledge
  • Taxonomy vs Keyword
  • Workflow Automation
  • Web use policy and monitoring
  • Creating a High Productivity IT Workplace
  • Sarbanes-Oxley (SARBOX)
  • HIPAA

Session 6 – Group Project Presentations, Miscellaneous Topics and Course Critiques

Homework Due this session

* Final Project

Discussion – Please be prepared to discuss the following

Determine what your privacy policy is at work. Are you monitored? Are there restrictions to what can browse? What agreements (if any) have you signed related to your use of the Internet or Email at work?

Topics Covered

  • Privacy
  • Repetitive Stress
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