Remote Desktop

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The Many Uses and Users of Remote Desktop

Home User

  • With an Internet connection the home user can access their personal computer from work, vacation, or the road.
  • The home user can provide remote support to friends and family members who rely on their technical expertise.
  • Securely access your home network to control connected devices, such as printers, fax machines, IP cameras, gaming consoles and more.

Business Managers

  • With an Internet connection managers can access their work computer from home or the road.
  • Access network devices from any location over the web.
  • Ensure business continuity and security of data.

IT Professionals

  • Provide support and troubleshoot remote desktops and laptops running Windows and Mac.
  • Remotely setup, train, and support smartphone users.
  • Monitor remote laptops, desktops, and servers.
  • Ensure business continuity and security of data.
  • Provide remote access to a secure network.

Support Professionals

  • Provide remote customer service.

Enterprise

  • Exceed customer support expectations with remote assistance.
  • Support employees by solving issues promptly by remotely troubleshooting their Internet-enabled PCs, Macs, and Smartphones without increasing staff or budget.
  • Provide systems management of servers, storage devices, desktops, and laptops from one central location.

Service Providers

  • Helpdesk service reps can provide premium remote customer support for their hardware and software solutions.
  • Mobile carriers can remotely set up, train, and support their customers.
  • Outsource IT technicians can troubleshoot issues remotely in real time and provide services remotely and if they were in house.

Review and Overview of LogMeIn Free, LogMeIn Pro and LogMeIn ItReach:

[http://www.youtube.com/watch?v=TXKvVXdVSRo]

VNC Install Guide:

[http://www.youtube.com/watch?v=bj_TKAUIPcI&feature=related]


How It Works

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